Live product feedback and problem-solving

A focused working session where we walk through your product together and identify usability issues, friction points and opportunities for improvement in real time.

This is perfect if you want fresh expert eyes on your product and a space to ask questions, explore ideas and sense-check decisions.

What we’ll do

• Walk through your product together (app or website)

• Identify areas of confusion or friction

• Review key journeys and important screens

• Simplify flows and prioritise improvements

• Answer any UX or product questions you have

What you leave with

• Clear, actionable direction

• Confidence in your next product decisions

• A recording of the session to revisit and share

Independent review with clear recommendations

A structured review of your product carried out independently, ideal if you’d like detailed feedback without needing a live session.

I’ll analyse your key journeys, onboarding and core screens, then provide a recorded walkthrough with prioritised recommendations.

What’s included

• Heuristic and usability review

• Analysis of key user journeys and flows

• Identification of friction and missed opportunities

• Prioritised list of improvements

• Loom video walkthrough explaining findings

Deep dive + collaborative working session

A combination of an audit and a live workshop for teams who want deeper support and clarity on next steps.

Perfect if you’re preparing for a redesign, improving onboarding, or planning upcoming product work.

What’s included

• UX audit completed beforehand

• 2-hour collaborative workshop session

• Discussion of findings and opportunities

• Prioritised action plan and next steps

• Session recording for your team